Privacy Policy
Last Updated: 07 December 2025
Company: Streamerz LTD
Address: Office 15621, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom
Email: info@streamerz.co.uk
Streamerz LTD (“we”, “our”, “us”) provides mobile applications for radio stations, radio streaming services, and related websites. This Privacy Policy explains how we handle information when users interact with our mobile apps, websites, tools, or services.
1. Information We Collect
We do not collect personally identifiable information such as name, email, or phone number.
However, our apps and website may automatically collect non-personal device data through analytics, crash reporting, and advertising services.
1.1 Device Information (Non-Personal)
- Device model and operating system version
- App version and performance data
- Approximate geographic region (not GPS)
- IP address for analytics/ad serving
- Device identifiers (IDFA, Firebase ID, Advertising ID)
- Usage data and app activity
- Crash logs
2. Third-Party Services We Use
Our apps and website use trusted third-party tools:
Firebase Analytics
Used to analyze app usage.
Firebase Privacy Policy
Firebase Crashlytics
Used for crash detection and diagnostics.
Firebase Firestore / Realtime Database
Used for storing app configuration, radio data, and non-personal information.
Firebase Cloud Messaging
Used to send push notifications.
Google AdMob
Used to show ads inside the app.
AdMob Privacy Policy
Google Analytics (Website)
Used to track website performance and traffic.
Apple & Google In-App Purchases
Used to process subscriptions and purchases. We do not receive or store payment details.
3. How We Use the Information
- Improving app performance and features
- Fixing bugs and crashes
- Sending optional push notifications
- Delivering and optimizing ads
- Analyzing app and website usage
- Ensuring app stability and security
- Processing subscriptions (Apple/Google)
4. Data Storage & Security
Data is securely stored by Google Firebase, Google Analytics, and Apple/Google for purchases. We apply industry-standard protections, but no method is 100% secure.
5. Children’s Privacy
Our services are not targeted to children under 13. If a child has provided information, contact us at info@streamerz.co.uk.
6. Your GDPR / UK GDPR Rights
If you are in the EU or UK, you may:
- Request access to your data
- Request deletion of your data
- Restrict or object to processing
- Request data portability
Because we collect no personal data, most requests will result in confirmation that no personal data is stored.
7. Cookies (Website Only)
Our website may use cookies for analytics, ads, and functionality. You can disable cookies in your browser settings.
8. External Links
Our apps and websites may link to external sites. We are not responsible for their privacy practices.
9. Changes to This Policy
We may update this Privacy Policy as needed. The “Last Updated” date will be revised when changes occur.
10. Contact Us
Streamerz LTD
Email: info@streamerz.co.uk
Address: Office 15621, 182-184 High Street North, East Ham, London, E6 2JA, United Kingdom